I’ve been known to put clients through the funnel. That doesn’t mean that with a wave of a wand and ‘Abracadabra’ they’re liquid. Sometimes we have to sacrifice details to get a clear message – because a confused mind doesn’t buy.

Here are 5 Ways to Make Your PR Message Clear

1. Boil down your message into one sentence and not a paragraph. My message is:  I’m a PR and Small Business Marketing Consultant that helps you turn prospects and customers into raving fans.

2. Next, add building blocks by providing examples. How do you do that?

  • For Grammy ® nominee Laura Sullivan, we created a social media strategy that engaged fans and pitched the press for feature stories which helped her gain media attention and the award.
  • For Pay It Forward Retreats, we pitched the press and got a full length interview and mention in USA Today, two times in a week.
  • For a promotional products company, we created a multi-platform visibility campaign highlighting the founder’s solid marketing and tradeshow experience and aligned it with her brand to build credibility and generate leads with established brands.

3. Target the right audience. If you’re a vet, you won’t want to pitch to fashion vloggers, unless of course you’re coming out with a new line of scrubs or what I call vetwear; (that url is available BTW, in case you were wondering). Talk to prospects who are in your target market and keep testing your message until they buy (over and over again).

4. Keep your eye on your message.  You are the expert and your brand wherever you go.  Protect it and correct it. Write as an authority and influencer and reconfirm who you are and what your message is. Be consistent and constant, always and in all ways. Published writing builds credibility.

5. Create a support system of professionals, friends, JV affiliates and allies. If you find trusted partners you’d like to work with, set expectations and agree upon them in advance. By doing that, you can promote each other and all win.  I’m a big fan of free publicity and helping people out. Pave your PR Roadmap with good intention.

When you keep your message clear, calm and concise, run with it.

It doesn’t have to be a marathon.  It can just be a jog around the park – with your target audience gathered there for an afternoon.

PS – I had two fun speaking engagements in Puerto Rico last week at the Catholic University of PR and the University of PR, Mayaguez. Students abroad are just as interested in learning marketing tactics and publicity techniques as here.

Coming up – Join me, Christina Inge, Jeannette O’Neil and Heather Jackson at our Mastermind Workshop. Learn How to Develop and Manage Your Online Brand. Tuesday, March 1.  It’s at Constant Contact Headquarters and it’s FREE 10a – 2p. Space is limited – Register here  Can’t make it?  Sign up for a 15 minute Discovery Call. Ask me your burning PR question and I’ll answer it as best as I can – or find the answer for you!

Without sales we wouldn’t be in business. And who brings us business? Customers of course! It might be easier for big businesses to spend more freely in buying customer happiness, but you don’t have to be a Fortune 100 brand to show you care. Small businesses can love even more tenderly!

In 13 Ways to Show Customers You Love Them Frias Kittaneh from Entrepreneur.com shares the love with his collection of customer loyalty secrets. A few suggestions?  Break the Rules. Extend Promo Code deadlines. Celebrate an odd holiday with your clients. Or, simply hang out with them at new restaurant in town. (I love that one).  In the mood for love?  Read more ideas here.

Check out this article too from Helpscout.net 25 Ways to Thank Your Customers. You’ll find some fun and quirky ways to thank your customers and create stronger connections with prospects too. We all can be reminded on how to show appreciation, no matter what stage in business or life we’re in. Give a Good Read with your own book if you’re an author or select a book your client might like.  Don’t forget to include a personalized bookmark too! You can also throw a party or hold an in-store event after hours. You’ll have plenty to choose from!

Me? I love love anytime of the year, not just on Valentine’s Day.

If you’re looking for 100 Ways to Say I Love You without having to say “I Love You”, check out these phrases for your friends, family or favorite fans.

Remember them for your own Personal PR.

“If music be the food of love, play on.”

Looking to up your game? Schedule a complimentary Discovery Call with me to see how you can score more PR and Small Business Marketing Success. You can also ask me in person. I’m speaking at Constant Contact Headquarters on March 1 with other social media, email marketing and SEO experts, on How to Develop and Manage Your Online Brand. It’s FREE. Join Heather Jackson, Christina Inge, Jeannette O’Neil and me from 10am – 2pm.  Space is limited – Register now!

Building a brand isn’t a paint by numbers project, and if it was, you probably wouldn’t be interested.  You can’t follow exact directions to create the perfect picture, but you can paint in your own style.  The same with PR and marketing.  You’re the artist.

To be a successful marketer, your mindset, attitudes and particular way of thinking have to be flexible, focused and free thinking. Imagination counts. Reeling it back in matters. It takes a certain creativity to blend your world with that of your target market. Plus, come up with ideas (and results) week after week.

To All the Marketers Out There – Is this Your PR Mindset?

  • You’re creative, positive, quick to connect the dots
  • A natural influencer, sales person and networker
  • You recognize opportunities in a flash
  • Know how to pitch as well as ditch (ideas, copy, stories)
  • Believe that consistency trumps random effort
  • You ask zillions of questions and just can’t help yourself
  • Don’t need others to be entertained
  • Appreciate a great campaign, laugh and pat on the back
  • And when things are tough – or not, wouldn’t mind a kiss or hug at the end of the day

I understand, as well as you, that mindset varies day to day. If your dog ate the only copy of your media contact list, your mindset might change.

It would also change if Publisher’s Clearinghouse knocked on your door with an oversized check or you won the Powerball jackpot Wednesday for an estimated 1.3 billion dollars.

Say that happened. You might quit your job, sell your business or get out of Dodge. But one thing I do know, you’re PR mindset won’t change. It’s who you are.

Buy a ticket and challenge me. And make a promise that if you win, you’ll give a big chunk of change to your favorite charity.

That, my friends, would make my day.

PS. I’ve only got 2 client spots left for January!  Let me help you skyrocket your brand, business or  speaking career with online and offline PR and promotional strategy. Woo! Last week I got 2 articles in USA Today!  Select a time on my calendar and let’s talk. Or email me at Robin@RobinSamora.com. It’s almost mid-January. How’s Q1 working for you?

Landing a story about your business in USA Today is what’s called a mega media kit.

But two in one week?  While you’re on vacation?

Almost unheard of.

One Pitch = Two Stories

Earlier this week, I was soaking up rays off the coast of Belize when I received an email that my pitch from November was picked up by USA Today.  Woo! The article featured an interview on responsible tourism and how my business, Pay It Forward Global Retreats, was helping women around the world.

In addition to my initial pitch, the editor took an interest in the company that I co-founded and asked to feature it again in another story on female-founded travel businesses. Another Piña colada, please!

Check out my two major media hits in USA Today (lots of other businesses paid thousands for ads but I got these stories for free):

Pay It Forward Global Retreats Blends Business Travel with Responsible Tourism and 6 Female Founded Companies that are Changing Travel for Women  

You Can Do It Too

You just have to know HOW!

Let me teach you this year in one-on-one or private groups training for your team.

What will more press do for your business? And how can you leverage it to the max?

Let’s find out! Rent My Brain for an hour and I’ll explain how you can do it. You can ask me anything else about how to capture thousands of dollars in publicity in online and offline media.

P.S – Publicity snowballs. Period. If editors of trade journals, daily newspapers, weeklies, blogs, and online magazines like covering you in one of their stories, they will sometimes love giving you a second story because you’re such a great source. I’ll take you by the hand and show you how. Rent My Brain for an hour and see for yourself!    

 

  1. Do you know your audience? It’s important to know who you’re pitching and what they want. Don’t sell ice to an Eskimo living in Hawaii unless they own an ice making business! What’s your big vision and does it fit with who’s buying?  Think it through on paper and make sure it works!
  2. Are you passionate about your idea? Passion makes a big difference in presenting a concept and often, enthusiasm is lost if there’s a publicist or hired gun doing the talking. If you’re the presenter, make sure you have positive energy and communicate with a high vibration. It shows not only in the voice, but also in the body. Twinkling eyes are a bonus!
  3. How professional are you? Professionalism is critical not just in writing, but in delivering. For Good Morning America, Tory needs to know without a doubt that the company presenting is totally operational and can deliver great customer service – even if the company is tiny! Talk the talk and believe it yourself!
  4. Are you prepared? Many entrepreneurs want ‘it’ to happen, but aren’t ready and launch discussions prematurely. If you’re overly excited and not ready with all the facts and figures, there’s a chance you may lose an opportunity and be passed over by someone who’s got their ducks in a row. When you speak up – be ready!
  5. Will you leave a positive or negative impression? Often negative impressions are longer lasting than positive ones. Make it a point to practice your pitch not only in front of a mirror, but test it with people who’ll give you honest feedback. If the feedback is similar from all parties – it doesn’t mean you’re bad, it just means that you need to tweak your pitch!
  6. Are you crystal clear? When it’s your moment to shine, be crystal clear about who you are and what you’re offering. A confused mind never buys and certainly won’t put you on Good Morning America. Again, clarity comes from practice.  At our last SBANE meeting (Smaller Business Association of New England), we talked about this article from Forbes on public speaking lessons from the world’s greatest Ted Talks. It’s worth reading.
  7. How about your confidence? Competence and confidence go hand in hand. Sometimes, we get nervous when there’s a big opportunity and ask for what we want. Frankly, it’s silly because we KNOW OUR STUFF. You might get lucky and who you pitch may be gentle and work it out of you, but that’s not always the case. Go for it. Be confident or you may lose the opportunity if you’re weak in your presentation.
  8. Are you concise and to the point? Tory told the audience she has three minutes on-air to sell five products. So, a thirty minute lunch for her with a prospective entrepreneur is out of the question. She suggests networking and practicing your elevator pitch for brevity – so others can repeat it in a sentence.

You might not know it, but you pitch on a daily basis. Keep it simple. Practice passionately. And, deliver from your heart.

Twinkling is a bonus, especially this time of year.

Is your PR plan for 2016 all wings and bones or a comprehensive program built on certain key elements and well prepared strategies?

In Developing a PR Plan, Rachel Meranus of Entrepreneur.com explains the importance of assessing and planning a Public Relations plan – reaching out six months, but realistically looking at three with room for plenty of tweaking. She also recommends examining the tools and tactics you’ll be using — including editorial calendars, speaking opportunities, bylined articles, blogs and social media.  Are you following these same guidelines?   Compare yourself here.

John Jantsch, who writes a terrific blog at Duct Tape Marketing shares a 5 Step Small Business PR Plan for Today.  Why is this valuable?  Because it’s simple and makes sense. Listen. Network. Pitch Curves. Release and Amplify. Follow these guidelines for your 2016 public relations plans and tie it into targeted marketing for great success.  I’m all into roadmaps.

How about When Your PR Goes Really Right (Or Dead Wrong)? Contributor Cheryl Conner writes about innovative PR ideas – and in this Forbes.com article talks about creating Irish Stew Tacos and attracting traffic to a local animal shelter, with a not so friendly dog. What story can you position to get attention and use the media to promote your cause?

Finally, let’s look at Become a Press Magnet by Following this 5-Step Blueprint by Jonathan Long.  Again, solid advice to maximizie your media exposure. One of his points?  Be sure to answer HARO or other media requests often. This, and being active on social media, puts you in front of journalists.

With years of hard work to create a strong brand, marketing and visibility, why would you ever create a PR plan on wings and bones?

Who doesn’t love free PR? If you’ve been running a business for a while, you know the importance of getting your name out there. If you don’t need any more online or offline PR, then do tell – and share your secrets here!

As an expert, or hope to be influencer, speaking in front of a targeted audience is an opportunity to talk about your business, but also show your smarts, personality and skill.
That’s all well and good, but how do you get invited to speak in front of your perfect target audience?

First, you’ll need to do some homework and create a list of leaders, groups and associations who serve your target clients. The decision to speak locally or travel depends on your goals, budget and schedule.  And, what circuit you’re on.

But, before you begin the process, you’ll need to make sure you’re ready to present yourself at your very best.

I highly recommend this article by Sarah Lloyd-Hughes of Ginger Public Speaking. She mentions getting clear on why you’re speaking, creating a video and speaker sheet outlining several of your signature talks.  You might also want to have a ‘speaking page’ on your website so prospects can know more about you, before they call.

Speaking also provides a certain ‘celebrity status’ and a chance to practice your pitch. Lynan Saperstein penned this article Entrepreneur Speaking Opportunities 101: Why You Need to Be Speaking and How to Get Started for TheBigFactor.com. She talks about the importance of speaking to increase your expert status and includes valuable tips on pricing. Even if you don’t think so, there are benefits to speaking for free, especially if you’re persuasive, have a large audience and a powerful call to action!

If you’ve been, there done that with free speaking, and want to get paid, check out this resource from Enterpreneur.com. It gives you a quick overview on where to find paid speaking gigs by targeting industry associations, booking consulting at companies (according to Business Week, last year consulting topped at $39.3 billion dollars) and using the latest technology to sign prospects up for more information – by text or apps in synch with your email provider.

Lastly, I wouldn’t be a good sharer of information unless I gave you this website, which is one of the most valuable I’ve ever found on speaking.  It’s called www.SpeakerNetNews.com.  It’s a keeper with tips on topics key to the speaking business. Use it as a reference for your questions and how to’s.

Speaking is one of the fastest ways to build a mailing list and database of raving fans. Promote yourself as an expert, increase your credibility and like, know and trust factor. Set the stage for client attraction, just by being you.  It takes time and leg work, but the results are amazing.

Travel the world and get paid for it.  Someone has to do it.

Like this article?  Check out other related articles from my blog, 3 Keys to a Better Keynote, Rather Die than Speak in Public? and 5 Reasons to Hire a Stylist and Upgrade Your Look.

I admit it. I was seduced by this promotion. One of my favorite restaurants in Cambridge, Bergamot, partnered with Ford Motor Company for #EdgeNightOut.

Here’s the skinny on the promotion:

The offer was sent to Bergamot’s list and you (or all of your friends) had to act fast.  The ask was to take a spin around the block in the Ford Edge. The reward was a complimentary three course meal and beverage for you and a guest at Foodie Favorite, Bergamot.

You didn’t have to protect yourself with promotional armor. The Brand Ambassadors wore handsome jackets, shirt and ties and were GQish. This was a classic example of local event marketing gone right with the hopes of reaching an upscale crowd.

Ford targeted Bergamot, a chic urban restaurant near Inman Square and gave it a Hollywood feel. Stanchions for guests waiting in line. Spotlights to attract attention. A logo’d backdrop like at the Grammy’s®.  Plus, you were treated like royalty.

Ford bought Bergamot for the night and made their patrons very happy.

Drinks and dinner were – ummm,  yummamazing.

What great inspiration for a promotional partnership! It showed how responsive and loyal a list can be when presented with a coveted and limited availability opportunity, and for Ford, a steady stream of willing drivers to check out a pretty cool SUV, possibly unenchanted with the brand of the past.

So there you have it. Food, Ford and Fun.

What are you cookin’ up for your next promotion?

One of my colleagues has some food trucks that are awesome…

 

Who doesn’t like free publicity?

Free publicity is one of my favorite subjects to talk about because it’s all about PR Power on a Budget. You can get the biggest bang for your buck when you utilize all of the tricks and tools that are available to promote yourself or your business.

I could go on for days about all of your options, but for today – let’s concentrate on 3 Ways to Get Free Publicity to put you on the right path!

First up, read one of my own articles called 7 Reasons to Give a Workshop. Technically, by giving a workshop you aren’t working for free – but there are countless publicity and marketing opportunities you can take advantage of by hosting and promoting your own events. Read the full article here on how events help you get free publicity to promote your brand, raise your expert status and of course – help you get noticed!

Next, let’s look at what promotion vehicles you have in place and how you can use them to your advantage.  If you have a blog and are writing as often as you should be, you have a great way to get free publicity for your own business. Write about your new product launch, where you’re speaking next or your own charity involvement.  Get permission to link to other businesses or influence leaders circles — and make sure to promote your blog articles on social media for that extra punch.

Lastly, I want to point out a tool I use all the time — HARO or Help A Reporter Out.  HARO is a secret weapon I recommend to all of my clients to build their media presence.  In basic terms, you answer queries from hungry journalists and by positioning your responses the right way, you can get quoted and interviewed in a variety of publications, tv, radio and blog sources. If you want to learn about how HARO works and how to use it to your advantage, read this article chockfull of good advice!

I write and speak often about free publicity tools and tricks, so be sure to follow me on Twitter @RobinSamora to learn more!

Do you ever have an ‘off ‘ day? You can sure bet that I have!

How do you act when your day isn’t going as planned? Do you complain? Let everyone around you know how miserable you are? Do you feel compelled to share all your troubles with your coworkers, colleagues and – yikes, I hope not – your online audience?

Remember, whatever is said and done online stays there forever.

Let that sink in for a minute…I mean forever.

Unlike when you say something out of anger or frustration in person, when you say it online it’s there for the world to see and reread, over and over again. Long past the time that you were mad, hurt or filled with fury!

Your online presence says a lot about you. So, when you’re negative or in a ‘crazy space’ and share those feelings online, your audience will get a certain impression of you. Good, bad or ugly. I’m sure you don’t want to be remembered for that!

Now, what if someone says something bad about you?

For that, you’ll need to monitor your name and your brand’s name at all times. (Love Google Alerts!) Online customer service is expected and expected fast.  When something goes wrong, make it right!

Sproutsocial tells the tales of 5 PR disasters and also gives you some insights on what to do when disaster strikes.

Let’s look at a real case study of Amy’s Baking Company and their Facebook Page rants. After chef Gordon Ramsey walked off the set for the first time in his show’s history, the admin to Amy’s Baking Company’s Facebook Page went crazy. The bakery owners later claimed to have been hacked. They ended up having to hire a PR firm to help them clean up their mess, all because a bad day in a person’s life  turned into a very bad, horrible sort of day on the internet! Read more about this PR disaster story here.

If you want to know what to do in the case of a PR disaster, read this. Four cases, four companies handled it well.

Take notes! When the (bad) mood strikes, get off the grid for a day or so, but when disaster strikes, stay close, keep monitoring and respond!