I’ve had the pleasure of working with Phill Naylor who produced my YouTube channel.  In addition to being a YouTube expert, he also owns a digital marketing agency, Xtralarge Media.  What’s his insight about Facebook Marketing? In short, explore the possibilities creating look alike audiences to expand your reach.

10 Ways to Attract New Business with Facebook Marketing (and Creating Look Alike Audiences) 

  1. Set up a Facebook Business page to connect with your audience. It allows you to gain the like, know trust factor, build a community and show a behind the scenes look at what you’re doing on a day to day basis.
  2. Use Facebook groups as a way to showcase multiple products and services — if your brand has different branches and audiences. With one business page, you can speak to all of your customers and fans without them scrolling through every post.
  3. Learn Business Manager/Power Editor. You can download the application for free if you have a Facebook Account. This allows you to explore far more marketing options than inside the traditional Ads Manager.
  4. Upload your email list to Facebook and create an ad targeted to just them. This allows you to market to people who are already receiving your information.
  5. Create a look alike audience of your email list to market to. This expands your own email list powerfully.
  6. Install a Facebook pixel on your website. With this pixel or line of code, Facebook will track everyone who visits your website and you can extend your reach.
  7. Create a look alike audience of people who visit your website. Keep testing to monitor results.
  8. Ask Facebook to track anybody who visits or likes your Fan Page and advertise to them.
  9. Create a look alike audience of your Facebook Fan page traffic. See what that delivers.
  10. Lastly, ask Facebook to create an audience of anyone that has viewed your videos (and then create a look alike video audience). You can track multiple analytics, like how long they’re watching, where they stop and so on.

Although I understand Facebook as an important marketing and PR tool, I wasn’t aware of all the look alike marketing possibilities and the power of email marketing, taken to a whole new level. And, we haven’t even discussed retargeting!

Phill has a new Facebook group, Local Ads Academy where he’s hosting free classes. If you want to learn more, email him at Phill@Xtralargemedia.com and ask to join.

About Phill:

Phill Naylor is Founder of XtraLarge Media | 10 Ways to Attract New Business with Facebook Marketing Phill Naylor is Founder of XtraLarge Media, a digital marketing firm that focuses on helping clients get the biggest bang for their buck with video and social media advertising. He is an expert in Facebook marketing and works with small business owners to power up their brand, rank high on YouTube and influence prospects to buy. He believes video and Facebook will reach more customers than any other platform combined.

If you’re in the market to buy promotional products to increase your company’s brand awareness at a trade show, event or conference, it’s important to know the most common mistakes people make – so you can avoid them like the plague.

Over the last 20 years, I’ve seen the simplest jobs go wrong because of a mix up of facts, colors, formats and more.

Take a few minutes and read what the mistakes are so your order comes out exactly as you expect, at the price you want and on time!

Lack of purpose

With millions of promotional products to choose from it’s important to know the purpose of your promotional product campaign. Do you want to increase traffic to your website, landing page or promote a special offer? Based on your answer, you may be surprised that a different product, design or distribution plan may be a better idea. Without a clear goal and purpose, your marketing campaign could be doomed to fail before it really begins.

Not tailored to your audience

A custom beer koozie is a great premium for a bar or brewery, but not necessarily on target with a hospital’s image. I’ve seen buyers select premiums that are cool in their eyes, but just don’t fit. When this happens, marketers are appealing to their own taste rather than their audience’s. Take time to research the interest and hobbies of your target demographic and find a product that will appeal to them. Not sure?  Create an informal focus group!

Bland or generic design

Does your freebie or premium have visual interest? Whether it’s colorful, has a catchy slogan or pattern, you want to be sure your product gets attention and a positive reaction. If you create a giveaway that’s boring and uninteresting, chances are you’ve wasted a timely marketing opportunity. Remember, one of the goals of giving a promotional product is to create interest – in the product, service and the item itself!

What’s your distribution plan?

Before you even order promotional products, determine what you’re going to do with them. Will you give them out at a trade show or will reps hand them out to customers in the field? Are you trying to increase your customer’s loyalty by sending a product in the mail or attract a new prospect, in a totally new target market? No matter how you answer these questions, you can be select in your distribution. And, remember to keep at least a few samples in your file cabinet with important facts like where you gave them out, when and feedback. (You can use an excel spreadsheet too).

Ordering cheap items

Most promo products are fairly inexpensive and cost effective as compared to other types of marketing. I know it’s tempting to save as much money as possible and buy the cheapest products available, but sacrificing quality for quantity can actually cost you more in the long run. Be mindful that what you give out is a reflection of your brand, so going cheap isn’t always the way to go. I’m not asking you to break the bank or your budget, but here’s the deal: Your product needs to be effective, before it can be cost effective.

Printing ineffective information

This sounds like a no brainer, but don’t forget to include your website and contact information on the promotional item. The best product at the best price will be wasted if people can’t reach you. Granted, you have limited printing space to work with, so make every word count to reach your goal. A call to action isn’t a marketing maybe, it’s a marketing must! Premiums and promotional items included.

Not proofing carefully

How carefully are you reviewing the proof your promotional company is sending you? Take it from me, you may want to enlist others in your company to take a look too. Triple check the ink and PMS colors as well the actual imprint position. Once you’ve signed off on a proof and the job is in progress, additional changes will mean tossing out the old, and beginning from scratch. And, you know you’ll have to pay extra unless it’s not your fault.

Being stingy on quantities

Don’t be afraid to order a few extra premiums to have on hand for future events and surprise trade shows or meetings. Most vendors offer quantity price breaks where the price per piece decreases as the quantity increases. A company can often save 10 to 15 percent on an order by just adding more product. Plan out your event calendar and product purchases ahead of time and you can save big time.

Pay rush charges

This is one of the biggest mistakes marketers make and one of the easiest ways to reduce costs. Think and plan ahead! A typical production facility schedules weeks in advance so when a rush order comes in changes must be made immediately at the plant. A standard rush order can result in charges of 25% or more. A next day change for your million-dollar client can be – well, you don’t want to know. I’ve done it and saved the day and you could too. When you’re not in panic mode, ship by ground to avoid high freight charges. If you’re going to fly premiums overnight, why not save the money and travel yourself?

The bottom line is this.  Don’t rush through the planning stages of your promotional products campaign. Effective event purchasing can give you the results you’re looking if you use these tips on your checklist before you buy.

About the Author

Rachel Leone is a client and President of Leone Marketing.  Her firm specializes in finding perfect promotional products for trade shows and events to increase brand awareness, loyalty and recognition.  Rachel works with Fortune 500 brands as well as small business owners to engage, without a diamond ring. Her brainstorming sessions are noteworthy and complimentary. Contact Rachel at Rachel@LeoneMarketing.com.

I gave a talk yesterday at a Leadership CEO Forum and was excited to present PR and Social Media ideas to a room of executive women, who ran successful businesses – and invested in their growth.  (I love that).

After the meeting and comments from the group, I was thinking of ways that entrepreneurs and experts could get noticed, without all kinds of fuss, muss and time restraints.

  • Walk into a room with power. What I’m talking about here is exuding confidence.  Knowing you’re the expert when you walk in to a room full of strangers. You’re well dressed, ready for action and prepared to share your knowledge.
  • Spend time getting to know your group. Before any speaking gig or meeting, it’s always good to know the players. Ask for a list beforehand if it’s available and do some research on your own. That way, you have some background information and can ask intelligent questions and give thoughtful responses.
  • Give without expectation. I often speak without getting paid because it opens the door to new circles and there’s so much possibility for potential business.  Some might say, “Nah, you’re wasting your time.”  If you’re doing something that you believe is getting you towards your goal, then go for it.
  • Make time for Q + A privately, in person if possible. After a presentation, don’t schedule yourself so tightly that you don’t have room to breathe and have a chance to talk with attendees.  I’m all for clustering a day of activities in the area I’m visiting, but there are hidden opportunities in NOT rushing. It took me a while to figure that out.
  • See an opportunity? Act on it.  I was on a tour yesterday of NewTV for an upcoming TV series and saw beautiful artwork on the wall.  I commented on it and asked if they showcased artist’s work on a monthly basis.  The answer was yes and it was a perfect opportunity for my client, Lidia Kenig-Scher to feature her paintings.  Had I not popped my head in the Director of Marketing’s office and said hi, that never might have happened.

This list could go on with other PR and marketing opportunities to increase your brand awareness and visibility – with referral programs, highlighting influencers, news jacking, podcasting and more.

But we’re looking at easy tactics here, that don’t require hours of thought. They’re free publicity tactics that are worth their weight in gold.

Speaking is a great way to hear first-hand what entrepreneurs and business owners are thinking.  Last month, this question popped up a few times. “How can I do all the marketing and still do my work?  I feel overwhelmed!”

Well, that’s pretty easy to answer.

You can’t do all your work and sell, then take care of all the PR and marketing.  It’s just not possible.  Unless, you have at least an outsourced person or two to help with the workload, an intern or another member of your team who’s qualified to carry out your vision (and instructions).

But, you can do what’s important to grow your business and brand. You just have to select the promotional tactics and tasks that matter, and automation that fits.

So, how does a busy entrepreneur avoid marketing overwhelm?  

  • Stay focused and don’t try to do it all. I’m a recovering perfectionist and drove myself crazy trying to be everything and everywhere all at once. To start, identify your ideal client and where they hang out. Then be clear on your messaging and call to action, and build a strong consistent outreach program.
  • Find the best 2 – 3 platforms that will increase your visibility and learn how to use them to get your biggest bang for the buck. If your customers aren’t on Instagram, don’t waste your time. If the majority of your customers aren’t women, don’t bother with Pinterest.  If you’re in the B 2 B space, use LinkedIn. Write on Pulse, comment, engage, join groups.  If your audience is on Facebook, go for it and mix it up with video. Building credibility? Consider Twitter.  Build a foundation then add layers (platforms that make sense).
  • Remember the golden rule of promotion (yes rules are meant to be broken). Engage 80% of the time with your audience, prospects, customers and influencers.  Promote your products, services, events and special offers 20% of the time. This takes time and requires content marketing, but it builds a base of raving fans.
  • Find influencers in your industry and see what they’re doing. Yes, you can lurk anonymously on LinkedIn, but really, there’s no need.  See what others are up to, but don’t go into a tail spin if they’re one place and you’re another.  Try a platform to see if there’s a fit – and also, consider your USP (Unique Selling Proposition). What makes you different from your competitor. Are they really competitors anyway?  Isn’t there enough business for us all?
  • Test, try, then say goodbye. You aren’t being judged. Let it go if you made feel like you made a mistake or something didn’t work. Read up on what you think the best strategy is for your business, phone a friend or expert and test it out.  No babies are dying here.  Think of it like adding accessories or trying a new look. Lucky you, most promotional copy and ideas can be reworked or recycled.
  • Have your customers sell for you. What’s more powerful than a solid word of mouth referral? “Hello – yes, I’d love to – this is how we work – and here’s what we charge.  Awesome, when do you want to begin?  Your credit card?  Of course – give me a minute to grab a pen.” You can also ask for referrals on your email signature, at network meetings and when you talk with an event organizer. Bottom line, you have to ask. It’s as easy as “ketchup please?”  Know anyone else that might like my ABC?
  • Automate baby, automate. I’m an expert in training. I say it all the time.  My colleagues are located all around the country, but one thing is, we share tools, tricks and tips and we try them out.  I love Buffer.com, Feedly.com, Canva.com and a host of other websites that make my social media and design life easier. Work for 30 minutes, post for 1 week. I’m into easy and colorful sharing of PR, marketing and business insights.

Overwhelm is a choice and it’s not for me.  I’d prefer to be more spot-on, not compare myself to others and listen to my gut to tell me what’s write. (Oh, I meant right).  Either way, business is what you make it.

Explore your options and be your best self.  You can’t go wrong.

There’s a small shop near my summer house that sells rafts, boating supplies and bouncy floatables to the vacation crowd who flock here every year to enjoy life on the lake. Their prices aren’t cheap, they have a decent selection of products, but from the minute you walk in the store you notice something wrong.

Terrible customer service.

We went to look at rafts and engaged the staff, from the manager to the owner, and what we noticed was true. Customer service was frightful. It wasn’t just their individual attitudes, but collectively it was horrifying. I was ready to walk out, but my friend wanted to buy a raft and was willing to pay full price.

Would they take the raft down so we could see it. NO. Could we look at it to see if it was the right size for the kids. NO. No seemed to be the only response and snarky disrespectful growls didn’t win any points.

We took the raft home and my teenage niece told us how to fight back. 

“Click on their Ad words and tell all your friends to do the same,” she said. “It could cost them thousands.”

At first, I chuckled then thought about it. She was right. If there’s an ad campaign for their company and they’re spending money on Google Ad words, she’s got a point.

I didn’t do it and suggested to the entire family and CEO friend who was irked as well, to let it go.

Truth is: One angry customer who felt violated, ripped off and annoyed at disrespectful lip service and attitude could cost a business money, and lots of it – especially if the business is buying Ad Words.

My take away from this experience and advice to small business owners?  Spend time in training and adopt an attitude of “How can I help you?”

We travel frequently and visit top hotels and restaurants (at great discounts) and companies who care spend time and money training their staff – to make a positive impression, keep a customer for life and create an experience that makes them feel special.

You don’t have to be a top hotel to do this – you or your company can have great customer service.

Hey, no one’s perfect. But from my experience and other’s feedback, this raft store on the shore of America’s oldest summer resort in America doesn’t give a hoot.

I wish they would.

My tagline is “Don’t Be the Best Secret in Town” and it’s no secret that I love to teach small business owners, experts, authors and professionals how to promote your business and brand. Why? I’ve studied and practiced PR and promotion for over two decades and it comes naturally to me.  I also love to see people succeed and share their gifts so they can sell more products and services.

Even though there are hundreds of ways to promote yourself, there are a few timeless principles that I’d like to share.

1)  Go outside your comfort range and step into the brand you want to be. If that means faking it until you make it, go for it. The feeling is what you’re going for, hand in hand with inspired action. Determine your core values and make every decision from there. You won’t go wrong.
2)  Keep moving forward. We all get discouraged and may want to hide in bed, but that’s precisely when you have to jump back up and restart the engines. There isn’t one flower that I know of that blooms 365 days a year.
3)  Make a dedicated effort to learn. There are countless videos, programs, articles, webinars, classes, and experts in your subject field that know more than you. That’s a good thing. If you’re not growing, you’re dying. I’d rather grow today, thank you.
4)  Acknowledge that you’re an expert in training. We can all learn from one another and even the smallest piece of advice that you take, digest or tweak can move your business in the right direction. Sometimes these experts are disguised and are at networking meetings at 7am. Set your alarm clock for 5:30.
5) Hang with, hire or be a part of a group that’s smarter, richer and more successful than you. You’ll get to where you want to go quicker when you listen to the voice of experience. It’s worth the time, effort and money to hear how others have accomplished goals.
I would add that you want to be accountable to yourself, a group you’ve put together or a Mastermind. But, don’t underestimate the power of a mentor or coach who you trust. Find the right one and they can transform your life and business. You still have to do the work though!
Oh, and write down your goals. When you follow these timeless principles and put pen to paper, or pen to pictures, you’ll become a manifesting machine.

I’ve been promoting for most of my life. Ideas, interesting concepts, friends, schools, my kids, favorite consignment stores. You name it, I’ve always found a way to accentuate the positive. I learned it from my Dad, the ultimate promoter and influencer.

“When there’s a will there’s a way,” he would tell me.  By learning marketing, PR strategies and how to maximize ROI, he beckoned us to take advantage of every opportunity, live life – and live it up!

In How to Get Great Free Publicity from WikiHow.com, we get more than a few ideas to grab attention and get through to the media without spending a fortune.

  • I love the tip if a journalist “blows you off” tell them you’re new at this and ask for help.
  • Or, how about getting the right phone number for a journalist by researching Hoovers.com

 Click here to find other Free PR strategies.  

Lisa Furgison, from VerticalResponse.com shares 7 Tools to Get Free Publicity for Your Business for small business owners.  I’ve been a fan of  free online directories  for quite some time, but Lisa sweetens the pot adding these tips: 

  • Use a shortened version of your bio to create a resource box at the end of articles or guest blogs. Make every word count and include a call to action; Grab Your Free Report. Download this Checklist. Contribute to my trip to Bora Bora. (Why not?)
  • Sign up for a 7-day free trial to Contact A Celebrity and see for yourself how your brand or cause aligns with a potential 60,000 celebrities. See if they participate in a “gift program” where they’ll review your product. No guarantees of course, but why not try?  

 Find other Publicity Tips here that won’t cost you a dime.

I’ll add my name to the hat with a free report I’ve created called the ABC’s of Free Publicity. Discover how you can mix and match PR strategies with an alphabet of tips and tricks to choose from to maximize your visibility, credibility and expert status. Download the Report Now and Promote Your Business or Brand – Even Without a PR Budget.

Take advantage of all of these Free Publicity strategies and learn to market your business or brand on a dime.  Why not, Bora Bora might beckon you too!

This morning, I got up at 6:00 am to launch my Q2 PR and marketing strategy and attend a Boston University Alumni breakfast networking event.  It’s part of a heavily promoted month-long career month to bring alums and professional together – and connect recent grads with seasoned professionals. (Did you like how I said that)?

It was my first networking event sponsored by BU, other than going to cheer on the Terriers in hockey, and I’m glad I went. Why?

Networking Opens the Doors for Opportunities

  • First, how great to see someone who knows and respects your work. A genuine smile and hug in a room full of strangers is almost always welcome. I’m a hugger, but if you’re squeamish, keep in the comfort of your own boundaries.
  • Networking gives you a chance to hear what others are doing in the marketplace and notice opportunities to connect, partner, refer, work or collaborate together. There were quite a few COM (communications) grads there and possibilities are brewing!
  • Meeting face to face with a brand new circle extends your promotional reach in ways you can’t imagine. It also reinforces your expert status with a whole new group that may one day –become raving fans.
  • There are no rules to revising your elevator pitch. Modify your message according to what you need in the present moment, and the crowd. The elevator pitch police won’t have a warrant out for your arrest if you change it up.
  • Talk with people who may not be your target audience, because they might know someone who might be the perfect fit. Profiling isn’t always in your best interest.

My colleague, who I met while speaking at the Small Business Expo and at the Boston Business Journal enthusiastically endorsed me in front of a room full of strangers. Love that! Thank you, Joy! She’s involved with a new venture working with entrepreneurs and small business owners, and it happens that I’m speaking with her mentor on a national level this week.

From my meeting this morning, I already got invited to speak on a panel in early April and begin preliminary discussions of a potential world-wide tour.

If I didn’t get up at 6 am I would have missed this. Will other opportunities to increase my PR and marketing expertise show up?  Definitely.

Say yes more often than you say no and see what happens.

Oh, and set your alarm clock.

PS:  Sign up now for the Digital Marketing Weapons Event at  Sleek Marketing University on Saturday, 3/26. I’ll be speaking about How to Get Free Publicity for Your Business and Grow Your Brand. Use the code CONTACT for 50% off – since many of you were at the Constant Contact event where I spoke on March 1.

Want more info? Read these other articles on improving your online presence. 9 Cool Free Publicity Tools and Tactics,7 Easy Ways to Get Attention Without Selling Your Soul and How Do I Get More PR and Online Visibility  We’re all experts in training!

Having a solid intention lights a fire of purpose and power.  And, in PR and marketing, it’s no different. How you do anything is how you do everything, so why not start strong at the get-go with PR that will help you build your brand and business, make a real difference in the way you’re presenting yourself and bring in results!

I love this article by Cheryl Conner, The 7 Keys for Purposeful Public Relations in 2016. She refers to her friend and colleague Val Hale, who’s written a book, “Living a Life that Matters” and uses his same principles as it applies to public relations. Here are a few that make total sense and are rules to live a life by: Be a doer not a spectator, make a difference in other’s lives and be a lifelong learner. The others are here. (worth a read)

Marijane Funess, gives us her recommendations for a masterful LinkedIn strategy in Top 10 PR Best Practices for LinkedIn. Even if you think you’re a superstar, you may want to skim the article. Are you telling journalists who you are? Are you asking questions and answering them for others? Are you seeking recommendations from others? According to the author, recommendations beget more recommendations.  Check out her other tips to get out there purposefully.

And finally, are you using your own team and employees to maximize your brand? How often do we all forget that communication leads to consistency – and ultimately more business! Read Maurizio Tiberi’s article for Online Branding Best Practices and check out your Brand Smarts.

PR on Purposes starts with making a decision to get involved.

It doesn’t have to be a chore, make it fun!

PS – Are you interested in learning in a group setting?  I’m thinking of starting a PR mastermind of six (6) entrepreneurs and small business owners who want to take their business and brand to the next level. Let me know if you’re interested or know of someone who is. Write me at Robin@RobinSamora.com or call (617) 921 – 3448. More details to come.

Talking with small business owners and entrepreneurs as often as I do, I’m interested in their plans to promote and market themselves.

There may be a vision for a year at a time – or what they’d like to accomplish in 2016, but it often grows to a stage of overwhelm. It’s easy to do – especially when you are in charge and want to “do it all.”

News flash. You can’t do it all and certainly not all at once.

My recommendation is that you map out a general strategy for 2016, where you want to go, where you want to be seen, heard and noticed, and where you see your business coming from. Then in 90 day increments, plan it out.

Sure, highlight important conferences, meetings, deadlines, speaking engagements on an annual calendar – but work on chunks at a time. Even if that means focusing on 10 items a day to get your work done to meet your short term goals. Short term goals don’t create as much overwhelm as long term goals and worrying how you’ll get there.

We choose to worry. We choose to dream. We choose to focus on the next step.

Your next step is Firing Up your 90 Day Marketing and PR Plan. I can help with that.

It’s the beginning of December. Where will you be on March 1? I’ll be speaking at Constant Contact headquarters with Jeannine O’Neil and Christina Inge.